ISO 17025 quality manual
ISO 17025 QUALITY
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ISO 17025


There are two main sections in ISO 17025: management requirements and technical requirements.

Management requirements are related to the operation and effectiveness of the quality management system within the laboratory and has similar requirements to ISO 9001. Technical requirements address the competence of staff, testing methodology, equipment and quality and reporting of test and calibration results.

The quality manual has the following table of contents.
Below you can download a sample.

Table of contents
 
1. Introduction

2. Scope

3. Definitions and terminology

4. Mangement requirements
4.1. Organization
4.2. Quality system
4.3. Document control
4.4. Review of contracts
4.5. Subcontracting
4.6. Purchasing
4.7. Service to the client
4.8. Complaints
4.9. Control of non-conforming work
4.10. Improvement
4.11. Corrective actions
4.12. Preventive actions
4.13. Control of quality records
4.14. Internal audits
4.15. Mangement review

5. Technical requirements
5.1. General
5.2. Personnel
5.3. Accomodation
5.4. Test methods and validation
5.5. Equipment
5.6. Measurement traceability
5.7. Sampling
5.8. Test items
5.9. Quality control
5.10. Reports / calibration certificates

Sample
 


Download a sample of our ISO 17025 quality manual here:
Quality Manual

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